2022 Notre Dame Football Lottery Step By Step Guide & Troubleshooting

1. Visit UND.com/BuyTickets and click on “2022 Notre Dame Football Ticket Lottery”

2. Log in using your account ID and password. Your account ID is typically 8 digits with leading zero(s).

3. Once logged in, you will see 3 choices: Home Game Tickets, Home Game Parking, and Away Game Tickets (if eligible). 

4. Selecting Your Game – You will now see the available games you are eligible for. If you have logged in before your selection date and time, you will see your date in red-listed below each game. If you receive a message “No Events/Items Available” you have either not logged in or logged into the wrong account.

5. Click on the game you are interested in and select seats either using the map or best available feature. The best available feature will allow you to select your desired price level and automatically assign you the best available seats (if available) in the selected price level. For away games, tickets will be assigned at a later date. You are only purchasing the number of tickets you desire. 

If using the map feature, sections with available seats will be indicated by shades of blue. The darker the shade, the more seats available in that section.

You may view available seats by clicking on a highlighted section. Available seats are highlighted in green. You also click on the small camera icons throughout the section to experience a “view from your seats”. You can hover over each seat to view the price of that seat as well as the exact section, row and seat number. If you would like to add that seat to your chart, click on the seat and click “Select” from the pop-up screen. Please note you will not be able to leave single seats (i.e. pick 3 seats from a group of 4).

6. Once you have selected your tickets or parking for a game, you may continue to pick other games by selecting “Continue Shopping”. If you are finished, you may select “Checkout” to review and pay for your selections.

7. On the checkout page, please verify your information, most importantly your email address. If your email address is incorrect, you can change it on the “My Accounts” tab at the top of the page. Once your information is correct, enter your credit card information and click “Place Order”

8. You’re Finished! Once tickets and/or parking has been paid, you will receive a confirmation email detailing your selections. You may also find your selections on the “My Account” tab listed at the top of und.com/BuyTickets. You will receive an email in early August letting you know when your tickets are available to manage.

Troubleshooting

The map on a game will not display.
If this occurs, please exit your browser and log back into the system. Or if stated on the game description, the map may not be available due to limited quantities. 

You receive the error “No Events/Items Available”
This generally means either you are not logged in or logged into the wrong account. Your account number is contained within your email and is an eight-digit number with leading zero(s).

You receive the error “You must purchase a quantity less than X”
This means you have selected more tickets than the stated limit. You will need to select tickets again reducing the number of tickets.

You receive the error message “No seats available at the selected price level”
You will receive this error if you are using the “Purchase By Price” feature and tickets are sold out at the price you have selected. +

I forgot to add a game or tickets after making my purchase.
You can log back into the system and select additional tickets. Please note your total number of tickets from your original purchase and your additional purchase may not exceed the stated overall limits. The limits stated are per customer limits, not per order limits. While you may add seats, you may not change the locations of previously purchased seats. 

I tried logging in but it says my password is incorrect.
A “forgot password” link at the bottom of the log-in boxes. Follow the prompts to reset your password. If you have never used the online system before, you may need to activate your account first. If your account needs to be activated, you would have received instructions on how to do so within your lottery email. If you received general log-in instructions within your lottery email, this means your account has already been activated.